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A spacious, modern office with large floor-to-ceiling windows offering panoramic views. The interior features warm earth tones, plush seating arrangements, and a mix of communal and private workspaces.
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Elevating 91ÌƲ®»¢place Experiences Through Hospitality-Infused Design

Bianca Van Der Merwe

Have you noticed how today’s workplaces are evolving to meet the changing needs of employees? As organizations navigate the post-pandemic return-to-office era, one of the pressing challenges is creating environments that motivate employees to return and be inspired. Traditional workplace design is no longer enough to inspire people to return and stay engaged. In response, companies are embracing hospitality-inspired design, creating environments that blend professional functionality with the warmth and comfort of luxury hotels, making the office a place where employees want to spend their time!

But, What is Hospitality-Infused Design?

Hospitality-infused design incorporates principles typically found in hotels, resorts, and luxury spaces, focusing on comfort, ambiance, and the human experience. It’s about creating environments that encourage social interaction, personal well-being, and a sense of belonging.

In the workplace context, this approach can involve everything from welcoming communal areas to refreshing café zones, and biophilic elements that bring the outside world into the office.

Hospitality-infused design principles were applied in the design of our Dubai studio. Photos by Adel Rashid.

Designs that resonate with the culture and values of an organization can make all the difference in engaging with employees and providing welcoming environments for collaboration and productivity. The five key design elements that achieve these goals are as follows:

Key Elements of Hospitality-Infused 91ÌƲ®»¢spaces

  • Comfort and Well-Being: Comfortable seating, soft lighting, and air quality all contribute to an employee’s overall well-being. Ergonomic furniture and flexible layouts that allow for various work styles—collaborative, individual, or hybrid—are essential.
  • Amenities and Services: Much like hotels offer concierge services and amenities, the modern workplace can include dedicated wellness spaces, gyms, food and beverage services, and even concierge-level IT support. This not only enhances convenience but promotes a sense of care and attention to employee needs.
  • Aesthetic and Atmosphere: Design aesthetics play a crucial role in creating an inviting environment. Hospitality design trends like warm color palettes, the use of natural materials, and indoor plants can transform sterile corporate settings into places that feel more like home.
  • Technology and Connectivity: Seamless technology integration is a hallmark of both modern workplaces and hospitality spaces. Smart rooms, connected devices, and digital concierge services enhance the user experience, making office tasks as intuitive as booking a hotel stay.

Concierge-level IT provisions integrated in our conference room in our Dubai studio. Photo by Adel Rashid.

  • Social and Community Spaces: Creating spaces that encourage socialization and networking is a key factor in employee satisfaction. Communal lounges, shared dining spaces, and event areas where employees can relax and interact foster a sense of community and belonging.

A calm and refreshing breakout space in our Dubai studio. Photo by Adel Rashid.

It’s Not Just a Fad.

The hospitality-inspired workplace isn’t just a fad—it’s a strategic investment in the future of work. By improving employee satisfaction and well-being, companies can also boost productivity, retention, and recruitment.

A well-designed, welcoming environment can make all the difference in convincing top talent to return to the office and stay engaged.

First impressions leave a lasting impact in our Dubai studio. Photo by Adel Rashid.

As we move further into the hybrid era, the role of hospitality in workplace design will continue to evolve. Organizations that can strike a balance between professional functionality and personal comfort will be best positioned to thrive in this new landscape. In doing so, they will bridge the gap between the work-from-home culture and the new office environment, making the workplace a destination where employees feel both productive and cared for.

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Connect with me to start a conversation Bianca Van Der Merwe, Interior Design Director

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